PhonePe is Hiring Business Analyst | Finsplitz

Introduction

Are you a sharp, data-driven professional with a knack for identifying opportunities and translating business challenges into actionable insights? PhonePe, India’s leading digital payments and financial services platform, is actively seeking talented Business Analysts to join its dynamic and fast-paced teams. This is an exceptional opportunity to contribute to a product that impacts millions of Indians daily, shaping strategies for growth, user engagement, and new financial offerings in a rapidly evolving fintech landscape. If you possess strong analytical abilities, a passion for understanding consumer behavior, and a desire to drive measurable business outcomes, PhonePe offers a challenging and deeply rewarding career.

Roles and Responsibilities

As a Business Analyst at PhonePe, you will be an integral part of various product and business pods, driving data-backed decisions and strategy. Your key responsibilities may include:

• Collaborating closely with product managers, engineering teams, marketing, and operations to understand business problems and define critical metrics for success.
• Conducting deep-dive data analysis to uncover trends, patterns, and insights from vast datasets related to user behavior, transactions, and product performance.
• Translating complex business problems into well-defined analytical problem statements and actionable recommendations.
• Owning the entire insight generation phase, from data extraction and manipulation (using complex SQL queries) to analysis and visualization.
• Designing, building, and maintaining dashboards and reports using tools like PowerBI, Tableau, or QlikView to monitor key business health metrics and enable data consumption by the team.
• Monitoring performance trends, identifying anomalies, and influencing interventions based on data-driven hypotheses.
• Contributing to the overall product strategy by providing unbiased, data-backed answers and contributing individual thoughts on how to improve critical metrics.
• Potentially working with data analysis languages like R or Python; experience in building basic ML models is a plus.
• Acting as an analytics and visualization Subject Matter Expert (SME) for your assigned team.
• Clearly explaining thoughts, ideas, and analytical findings verbally and in written form to diverse stakeholders.

Salary and Benefits

PhonePe offers a competitive salary and comprehensive benefits package for Business Analysts, aligning with industry standards for a leading Indian fintech company. While specifics can vary by experience, skills, and role level, typical offerings in India include:

• Competitive base salary. For Business Analyst 1 (entry-level/early career), salaries generally range from ₹11.8 lakhs to ₹15.7 lakhs per annum, with experienced professionals earning significantly more. The median reported salary for Business Analysts at PhonePe is around ₹12.3 lakhs per annum.
• Performance-based bonuses or incentives tied to individual and team achievements.
• Stock options or ESOPs (Employee Stock Ownership Plans), common in high-growth startups, providing a stake in the company’s success.
• Comprehensive insurance benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance.
• Provident Fund (PF) and Gratuity benefits as per Indian regulations.
• Generous paid time off, including holidays and vacation.
• Wellness Programs: Employee Assistance Program, Onsite Medical Center, Emergency Support System.
• Parental Support: Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program.
• Mobility Benefits: Relocation benefits, Transfer Support Policy, Travel Policy.
• Retirement Benefits: NPS, Leave Encashment.
• Other Benefits: Higher Education Assistance, Car Lease, Salary Advance Policy.
• A vibrant, fast-paced, and meritocratic work environment that thrives on creativity and empowers employees with significant ownership.
• Opportunities for rapid career growth and leadership roles in a rapidly expanding company.

Application Process

Ready to analyze and drive growth at PhonePe? Here’s how to apply for a Business Analyst position:

• Online Application: Visit the PhonePe Careers website and search for “Business Analyst” or “Data Analyst” roles.
• Data & Business-Oriented Resume/CV: Prepare a detailed resume highlighting your analytical experience, proficiency in SQL, Excel, and visualization tools (Tableau, PowerBI, QlikView). Showcase any projects involving data analysis, business strategy, or impact assessment. Emphasize your problem-solving skills and business acumen.
• Online Assessments (if applicable): You may be asked to complete online tests assessing your aptitude, logical reasoning, and SQL skills.
• Interview Scheduling: Successful candidates from the assessments will be invited for interview rounds.

Interview Process

The interview process for a Business Analyst at PhonePe is typically comprehensive, designed to assess your analytical rigor, problem-solving skills, and business intuition. It generally includes:

• HR Screen: An initial discussion about your background, career aspirations, and cultural fit within PhonePe’s mission and values. Expect questions on your teamwork, adaptability, and passion for fintech.
• Technical/Analytical Round(s): These rounds will delve deep into your data skills. Be prepared for questions on:
  • SQL: Extensive SQL queries (joins, subqueries, window functions, aggregations) often involving complex scenarios to extract and manipulate data.
  • Excel: Advanced Excel functions, pivot tables, data modeling in Excel for analysis.
  • Data Interpretation & Problem Solving: You might be given a dataset or a business scenario and asked to derive insights, explain trends, and propose solutions. This tests your ability to translate data into business language.
  • Statistics/Basic ML (Good-to-have): Understanding of core statistical concepts (e.g., hypothesis testing, regression) and possibly basic familiarity with R or Python for data analysis.
  • Visualization Tools: Discussion of your experience with Tableau, PowerBI, or QlikView, including dashboard design and best practices.
• Case Study Round (often): You might be presented with a real-world business problem (e.g., “Why is user churn increasing on a specific feature?”) and asked to structure your approach, identify key metrics, outline data needed, and propose solutions. This assesses your end-to-end analytical and problem-solving capabilities.
• Managerial/Product Round: This round focuses on your business acumen, strategic thinking, and ability to collaborate. Expect questions on:
  • Your understanding of PhonePe’s business model and the fintech industry.
  • How you would influence product decisions with data.
  • Your experience working with cross-functional teams.
  • Your ability to handle ambiguous situations and prioritize tasks.
• Behavioral Questions: Assessing your communication, ownership, curiosity, and ability to challenge the status quo, aligning with PhonePe’s culture.

Conclusion

Joining PhonePe as a Business Analyst offers an incredible opportunity to be at the forefront of India’s digital payments revolution, driving growth and innovation through data-driven insights. If you are a highly analytical, business-minded individual with a passion for numbers and a desire to make a significant impact in a fast-paced fintech environment, PhonePe provides an excellent platform to accelerate your career. Apply today and help empower millions of Indians through seamless digital transactions!

 

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