American Express is Hiring Account Protection Specialists | Finsplitz

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Introduction:

American Express, a globally recognized financial services leader, is actively seeking dedicated professionals to join its team as Account Protection Specialists. This role is pivotal in safeguarding customer accounts against fraudulent activities, ensuring trust and security in every transaction.

Roles and Responsibilities:

As an Account Protection Specialist at American Express, your key responsibilities will include:

  • Fraud Detection and Prevention: Utilize advanced fraud management tools to monitor and review consumer and business accounts for potential fraudulent activities. PowerToFly+1azjobconnection.gov+1

  • Data Analysis: Gather and analyze pertinent data to determine appropriate actions, minimizing potential losses. azjobconnection.gov+1PowerToFly+1

  • Customer Interaction: Handle inbound and outbound calls, maintaining professional relationships with customers and external banks. azjobconnection.gov+1PowerToFly+1

  • Trend Identification: Identify fraud trends and contribute to continuous process improvements. azjobconnection.gov+1PowerToFly+1

  • Collaboration: Work closely with internal teams to ensure cohesive strategies in fraud prevention.

Salary and Benefits:

The compensation for Account Protection Specialists at American Express in India varies based on experience:

Benefits include:

Eligibility Criteria:

  • Educational Background: Bachelor’s degree in Finance, Business, or related fields.

  • Experience: Experience in online deposit fraud and fraud management techniques. PowerToFly+1azjobconnection.gov+1

  • Skills: Strong analytical abilities, proficiency in Microsoft Office, excellent communication skills, and the ability to handle multiple tasks effectively. azjobconnection.gov

Application Process:

  1. Online Application: Submit your application through the American Express Careers Portal.

  2. Resume Screening: Applications will be reviewed based on eligibility and qualifications.

  3. Assessment Test: Shortlisted candidates may undergo an assessment to evaluate technical and analytical skills.

  4. Interviews: Candidates who clear the assessment will be invited for technical and HR interviews.

  5. Final Selection: Selected candidates will receive an offer letter and details regarding onboarding.

Tips for a Strong Application:

  • Tailor Your Resume: Highlight relevant experience in fraud detection and customer service.AmbitionBox+1Glassdoor+1

  • Emphasize Skills: Showcase proficiency in analytical tools and communication abilities.

  • Research American Express: Demonstrate your interest by understanding the company’s values and mission.

  • Prepare for Interviews: Be ready to discuss your experiences and how they align with the role’s responsibilities.

Interview Process:

  • Technical Interview: Assessing your domain knowledge and problem-solving skills.

  • HR Interview: Evaluating your fit within the company culture and discussing your career aspirations.

Conclusion:

Joining American Express as an Account Protection Specialist offers a unique opportunity to play a crucial role in safeguarding customer interests. With a supportive work environment, competitive compensation, and ample growth opportunities, it’s an ideal position for professionals passionate about fraud prevention and customer service.

👉 Click here to apply

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