Overview
Cognizant, a global leader in IT services and consulting, is actively recruiting Process Executives for various roles across India. These positions offer opportunities in domains such as data operations, voice processes, healthcare, digital marketing, and banking. Roles are available in cities including Hyderabad, Chennai, Noida, and Mangalore, catering to both freshers and experienced professionals.
Job Responsibilities
Depending on the specific role and domain, responsibilities may include:
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Data Operations:
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Maintaining and updating customer account information in client applications.
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Managing open invoices and entering purchase order requests in ERP systems.
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Ensuring timely completion and review of daily work inflow from clients. Joblum+2Cognizant Careers+2Job Alerts 4 U+2Indeed
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Voice Processes:
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Handling customer inquiries and providing resolutions via phone.
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Ensuring customer satisfaction through effective communication.
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Participating in voice and accent assessments to maintain quality standards. Sakshi Education
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Healthcare Domain:
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Processing healthcare vendor notes and updating records accurately.
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Ensuring compliance with healthcare regulations and standards.
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Collaborating with team members to maintain data integrity. Glassdoor India+2Joblum+2PharmaTutor+2
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Digital Marketing:
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Creating and managing online content to support digital marketing strategies.
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Implementing content strategies to enhance online presence and engagement.
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Monitoring and analyzing online marketing metrics to measure campaign effectiveness. Cognizant Careers
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Eligibility Criteria
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Education:
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Graduates from any discipline; specific roles may prefer degrees in relevant fields.
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Experience:
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Freshers and candidates with up to 1 year of experience are encouraged to apply.
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Skills:
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Proficiency in MS Office and basic computer applications.
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Strong communication skills, both verbal and written.
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Attention to detail and the ability to work independently.
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Willingness to work in various shifts, including night shifts. Cognizant Careers+1PharmaTutor+1Cognizant Careers+1Sakshi Education+1
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Application Process
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Online Application:
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Submit your resume and application through Cognizant’s career portal or designated application links.Job Alerts 4 U
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Initial Screening:
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The recruitment team reviews applications to ensure they meet the minimum qualifications.Job Alerts 4 U
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Assessments:
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Candidates may be required to take online assessments, including MS Excel proficiency and typing speed tests.Job Alerts 4 U
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Interviews:
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Shortlisted candidates will be invited for interviews, which may include technical and behavioral questions.Job Alerts 4 U
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Offer Letter:
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Successful candidates will receive an offer letter detailing compensation, benefits, and other employment terms.Job Alerts 4 U
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Onboarding:
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Upon acceptance, candidates will undergo the onboarding process, including paperwork, induction, and training. Job Alerts 4 U
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Interview Process
The interview process typically involves:
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HR Screening:
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An initial conversation to assess the candidate’s background and communication skills.
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Versant Test:
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An assessment of language proficiency, with a cutoff score of 55 and above.Sakshi Education
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Voice & Accent Assessment:
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Evaluation of pronunciation, fluency, and clarity in speech.Sakshi Education
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Eye for Detail Test:
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A test to assess attention to detail and accuracy.Sakshi Education
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Operations Final Interview:
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A comprehensive interview focusing on the candidate’s suitability for the role. Sakshi Education
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How to Apply
Interested candidates can apply through the official Cognizant careers portal or via specific job listings: