Introduction
NTT Data, a leading IT services provider, is hiring for the role of Junior Private Cloud Engineer. This is an exciting opportunity for individuals passionate about cloud technologies and eager to make an impact in a dynamic and innovative environment. Join NTT Data to work on cutting-edge cloud solutions and accelerate your career in one of the most sought-after domains in IT.
Roles and Responsibilities
As a Junior Private Cloud Engineer, you will:
- Monitors client infrastructure and solutions.
- Identifies problems and errors prior to or when they occur.
- Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
- Investigates first line incidents assigned and identifies the root cause of incidents and problems.
- Fulfils approved requests following agreed procedures.
- Provides telephonic or chat support to clients when required.
- Executes approved maintenance activities including patching and configuration changes.
- Follows the required handover procedures for shift changes to ensure service continuity.
- Reports and escalates incidents where necessary.
- Ensures the efficient and comprehensive resolutions of incidents and requests.
- Proactively identifies opportunities for work optimization.
- Updates existing knowledge articles or creates new ones.
- Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
- May also contribute to / support on project work as and when required.
- May work on implementing and delivering Disaster Recovery functions and tests.
- Performs any other related task as required.
Salary and Benefits
NTT Data offers a competitive salary and comprehensive benefits, including:
- Attractive Salary: Industry-standard pay with performance-based bonuses.
- Health and Wellness: Medical, dental, and vision coverage.
- Work-Life Balance: Flexible working hours and hybrid work options.
- Professional Development: Access to training programs and certifications in cloud technologies.
- Global Exposure: Opportunity to work on international projects with diverse teams.
Application Process
Follow these steps to apply for the Junior Private Cloud Engineer role:
- Visit the Careers Page: Explore opportunities on the official NTT Data website.
- Submit Your Application: Upload an updated resume emphasizing your cloud skills and experience.
- Complete Online Assessments: Take aptitude and technical skill tests, if applicable.
- Participate in Interviews: Attend technical and HR interview rounds to showcase your expertise.
- Receive an Offer: Accept the offer and kickstart your journey with NTT Data.
Tips for Successful Application
- Highlight Relevant Skills: Showcase your knowledge of cloud technologies, networking, and systems administration.
- Certifications Matter: Mention certifications like AWS, Azure, or VMware to enhance your profile.
- Prepare for Technical Questions: Practice cloud computing scenarios, networking fundamentals, and problem-solving techniques.
- Research the Role: Understand the responsibilities and align your skills accordingly.
- Show Enthusiasm: Demonstrate your passion for cloud engineering and innovative technologies during interviews.
Interview Process
The recruitment process for the Junior Private Cloud Engineer role may include:
- Resume Screening: Initial assessment of your application and credentials.
- Technical Round: Questions focused on cloud computing, virtualization, and networking.
- Scenario-Based Assessment: Problem-solving tasks related to private cloud management.
- HR Round: Evaluation of your communication skills, cultural fit, and career aspirations.
