PhonePe is Hiring Integration Engineer | Finsplitz

Introduction

Are you a tech-savvy problem-solver with a knack for seamless connectivity and a passion for India’s booming digital payments landscape? PhonePe, a leading fintech powerhouse transforming how millions of Indians transact, is actively seeking Integration Engineers for its teams, primarily in Bengaluru. This role is crucial for PhonePe’s continued growth, as it involves bridging the gap between PhonePe’s robust payment systems and a vast network of merchants and partners. If you thrive on understanding complex technical flows, troubleshooting integration challenges, and driving automation, PhonePe offers an exhilarating environment where you can directly impact the daily lives of millions.

Roles and Responsibilities

An Integration Engineer at PhonePe is a pivotal link between PhonePe’s core payment platform and its diverse ecosystem of merchant partners. This role demands a blend of strong technical skills, meticulous troubleshooting capabilities, and excellent communication to ensure smooth and efficient integration.

Key responsibilities typically include:

• Merchant Integration Management:
  • Working closely with product and tech teams to deeply understand various product flows and APIs offered by PhonePe.
  • Interacting directly with merchants’ technical and business teams to understand their unique integration requirements and guiding them through PhonePe’s integration processes.
  • Onboarding new merchants onto the PhonePe platform by facilitating the integration of PhonePe’s payment gateway, APIs, and other solutions into their websites or applications.
• Technical Troubleshooting & Resolution:
  • Researching, diagnosing, and troubleshooting complex merchant integration issues, providing timely and effective solutions.
  • Taking ownership of reported merchant issues and seeing problems through to resolution, ensuring high merchant satisfaction.
  • Asking targeted questions to merchants to quickly identify the root cause of technical problems.
  • Acting quickly to identify the root cause, fixing the issue, and ensuring it doesn’t recur in the future, especially for production issues.
• Automation & Process Improvement:
  • Automating processes to streamline merchant integration, resolve common issues, and fulfill merchant requirements more efficiently.
  • Developing tools and scripts to enhance the integration experience and reduce manual effort.
  • Contributing to the overall improvement of integration processes and documentation.
• Code Quality & Best Practices:
  • Ensuring that any code written (e.g., for automation or custom solutions) is well-tested and adheres to coding best practices.
  • Collaborating with internal engineering teams to relay feedback from merchants and contribute to API improvements.
• Technical Communication:
  • Translating complex technical concepts into understandable terms for non-technical stakeholders (merchants’ business teams) and vice versa.
  • Creating clear and concise technical documentation and FAQs for common integration scenarios.

This role requires a high level of ownership, a self-driven attitude, and a commitment to meeting project timelines, all while ensuring robust and secure payment flows.

Salary and Benefits

PhonePe, being a leading fintech company in India, offers a highly competitive compensation package for its Integration Engineers, reflecting its commitment to attracting top-tier engineering talent.

• Average Annual CTC (Cost to Company):
  • For Integration Engineers (0-2 years of experience) at PhonePe in India, the expected annual CTC can range from ₹10 LPA to ₹18 LPA.
  • General Software Engineer (SDE Entry Level/New Grad) salaries at PhonePe are reported to average around ₹33 LPA (including base, stocks, and bonus) for 0-1 years of experience, with a base of around ₹22 LPA and stocks of ₹7 LPA.
  • While the “Integration Engineer” role might sometimes sit within a specific domain or support function, it generally requires strong software development skills. Therefore, the compensation will be competitive with general software engineering roles at PhonePe, with total compensation for freshers or those with limited experience typically falling in the range of ₹10 LPA – ₹18 LPA, potentially going higher based on individual performance, interview rounds, and a strong technical background in relevant areas.
• Comprehensive Benefits and Perks: PhonePe prides itself on fostering a vibrant and supportive work environment with extensive benefits.
  • Insurance Benefits: Comprehensive Medical Insurance, Critical Illness Insurance, Accidental Insurance, and Life Insurance for full-time employees.
  • Wellness Programs: Employee Assistance Program (EAP) for mental health support, Onsite Medical Center (in larger offices), and Emergency Support System.
  • Parental Support: Robust Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, and Day-care Support Program.
  • Mobility Benefits: Relocation benefits for new hires, Transfer Support Policy, and a comprehensive Travel Policy.
  • Retirement Benefits: Employee Provident Fund (PF) Contribution, Flexible PF Contribution, Gratuity, and National Pension System (NPS).
  • Other Benefits: Higher Education Assistance for career growth, Car Lease programs, and a Salary Advance Policy.
  • Learning & Development: PhonePe encourages continuous learning through learning modules focused on personal and professional development. Employees can choose courses aligned with their work stream or for broader skill development, and can also file claims for books and subscriptions annually.
  • Autonomy & Impact: A culture that empowers employees, trusting them to own their work from start to finish and make decisions that accelerate results. Opportunity to build technology that impacts millions of users.
  • Work Environment: A dynamic, fast-paced startup work culture combined with the stability of a larger organization with well-defined practices. Emphasis on creating an environment that encourages employees to give their best.

Eligibility Criteria

PhonePe looks for technically adept and proactive individuals who are passionate about solving real-world problems through robust integrations.

• Educational Qualification:
  • Bachelor’s Degree (B.E. / B.Tech) in Computer Science, Information Technology, Software Engineering, or related fields.
  • Master’s Degree (M.Tech / MCA) candidates are also eligible and might be preferred for some roles.
  • A strong academic record is generally sought after.
• Experience:
  • Typically, 0 to 2 years of experience is required. PhonePe hires both fresh graduates with strong foundational skills and individuals with some prior experience in software development, API integration, or technical support roles.
  • Any experience with payment gateway integrations, fintech, or e-commerce platforms is a significant advantage.
• Key Technical Skills:
  • Proficiency in at least one core programming language:
    • Java (highly preferred, often with Spring Boot)
    • Go (Golang)
    • Kotlin
    • Python
  • API Development & Integration: Strong experience in developing and implementing REST APIs. Understanding of API design principles, web services, and API security.
  • Object-Oriented Programming (OOP): Solid understanding of OOP concepts and design patterns.
  • Database Fundamentals: Basic to intermediate understanding of databases (e.g., MySQL, PostgreSQL, NoSQL databases). Ability to write and understand SQL queries.
  • Data Structures & Algorithms (DSA): Good grasp of fundamental DSA concepts, as problem-solving forms a significant part of the role.
  • Troubleshooting & Debugging: Excellent diagnostic, troubleshooting, and problem-solving skills for identifying and resolving technical issues quickly.
  • System Design (Basic): Ability to understand system architecture and data flows for integration purposes.
  • Version Control: Experience with Git or other version control systems.
  • Linux/Unix Fundamentals: Familiarity with Linux commands and environment.
• Key Soft Skills:
  • Excellent Communication: Strong written and verbal communication skills in English are critical for interacting with internal teams and external merchants.
  • High Ownership & Self-Driven: Ability to take initiative, work independently, and see tasks through to completion.
  • Problem-Solving Mindset: A proactive and analytical approach to identifying, understanding, and resolving complex technical and business problems.
  • Customer-Centricity: An understanding of merchant needs and a commitment to providing effective solutions.
  • Teamwork & Collaboration: Ability to work effectively with cross-functional teams (Product, Engineering, Business).
  • Commitment to Timelines: Ability to manage tasks efficiently and meet project deadlines in a fast-paced environment.

Application Process

The application process for an Integration Engineer at PhonePe typically involves a combination of online assessments and multiple interview rounds designed to evaluate both technical proficiency and problem-solving aptitude.

1. Online Application:
   • Candidates should apply through PhonePe’s official careers website (https://www.google.com/search?q=careers.phonepe.com) or relevant job portals (e.g., LinkedIn, Unstop).
   • Submit a detailed resume/CV highlighting relevant technical skills, programming experience, academic projects, and any prior integration or troubleshooting experience.
2. Resume Screening:
   • Recruiters review applications to shortlist candidates whose profiles best match the technical and experience requirements.
3. Online Coding Assessment:
   • Shortlisted candidates are typically invited to an online coding assessment. This round usually involves 2-4 coding problems of easy to medium difficulty (similar to platforms like LeetCode or Codeforces), testing data structures, algorithms, and logical reasoning. Some assessments might also include basic multiple-choice questions on computer science fundamentals (OS, DBMS, CN).

Interview Process

Candidates who successfully clear the online assessment proceed to several rounds of interviews, which primarily focus on technical depth and problem-solving skills. The overall process usually has 3-4 rounds.

• Round 1: Technical Interview 1 (60-90 minutes)
  • Focus: In-depth evaluation of your coding skills, data structures, and algorithms.
  • Questions: Typically involves 1-2 live coding problems. You might be asked to write code on a shared editor or whiteboard. Questions will cover arrays, linked lists, trees, graphs, dynamic programming, sorting, searching, etc. Expect scenario-based questions related to system design basics or technical troubleshooting.
• Round 2: Technical Interview 2 (60-90 minutes)
  • Focus: This round often dives deeper into system design, API design, object-oriented design principles, and more advanced problem-solving. It might also explore your experience with large-scale systems and specific technologies mentioned in your resume (e.g., Java, Spring Boot, microservices, messaging queues).
  • Questions: More complex coding problems. Discussions around designing scalable and resilient integration systems. Questions on multithreading, concurrency, database indexing, and query optimization. Expect questions on how you would debug and fix issues in a production environment.
• Round 3: Hiring Manager / Managerial Interview (45-60 minutes)
  • Focus: This round assesses your problem-solving approach in a broader context, your ability to handle real-world integration challenges, communication skills, and cultural fit.
  • Questions:
    • Behavioral Questions (using STAR Method): “Tell me about a time you had to troubleshoot a complex technical issue,” “Describe a situation where you had to explain a technical problem to a non-technical person,” “How do you handle demanding stakeholders or strict timelines?”, “What motivates you as an engineer?”, “Describe a challenging project you worked on and your role in it.”
    • Scenario-based: Discussions around typical integration problems in fintech, handling errors, ensuring data consistency, and maintaining high availability.
    • Career Aspirations: Why PhonePe? What are your long-term career goals?
• Round 4: HR Round (Optional – 30 minutes)
  • Focus: Final discussion on salary expectations, benefits, company culture, and any other logistical queries.
  • Questions: “Why PhonePe over other companies?”, “What are your salary expectations?”, “Any questions for us?”

Preparation Tips:

• Master DSA & Core Programming: This is non-negotiable for PhonePe. Practice coding extensively on platforms like LeetCode, HackerRank, GeeksforGeeks. Be strong in Java (or your preferred language), OOP concepts, and data structures.
• API & System Design: Understand REST API principles, idempotency, API security, and how to design scalable and fault-tolerant systems. Familiarize yourself with common integration patterns.
• Databases: Strong SQL skills are essential. Understand database normalization, indexing, and basic query optimization.
• Troubleshooting: Think about real-world scenarios for debugging. How would you approach a production issue? What tools would you use?
• Research PhonePe: Understand PhonePe’s product offerings (UPI, payments, financial services, Pincode, Indus App Store), its scale, and its impact on the Indian market.
• Communication: Practice articulating your thoughts clearly and concisely, especially when explaining technical concepts or solutions.
• Behavioral Questions: Prepare examples from your experience using the STAR method that highlight your problem-solving, teamwork, communication, and ownership skills.

Conclusion

A role as an Integration Engineer at PhonePe offers a dynamic and impactful career opportunity for skilled developers in India. It places you at the heart of India’s digital payment revolution, working on complex, high-volume systems that touch millions of lives daily. If you are eager to combine your technical prowess with a passion for problem-solving in a fast-paced fintech environment, PhonePe provides an unparalleled platform for innovation and significant professional growth.