Introduction
Are you passionate about cloud technology, infrastructure, and ensuring highly available, scalable systems? PowerSchool, a leading provider of K-12 education technology solutions, is seeking a talented Cloud Operations Engineer to join its dynamic team. This role offers an exciting opportunity to work with cutting-edge cloud platforms, contributing to the operational excellence of critical applications that serve millions of students, parents, and educators worldwide. If you thrive in a fast-paced environment and are dedicated to maintaining robust cloud environments, this is the perfect opportunity for you.
Roles and Responsibilities
As a Cloud Operations Engineer at PowerSchool, you will be crucial in maintaining and optimizing cloud infrastructure and applications. Your key responsibilities may include:
- Monitoring cloud-based systems and applications for performance, availability, and security.
- Responding to incidents, troubleshooting issues, and performing root cause analysis to minimize downtime.
- Implementing and managing automation tools for infrastructure provisioning, deployment, and configuration (Infrastructure as Code).
- Collaborating with development and SRE teams to improve system reliability, efficiency, and scalability.
- Participating in on-call rotations to provide 24/7 support for critical systems.
- Ensuring compliance with security best practices and regulatory requirements within the cloud environment.
- Managing and optimizing cloud resource utilization and costs.
- Contributing to documentation of operational procedures, system configurations, and incident playbooks.
- Assisting in disaster recovery planning and execution.
Salary and Benefits
PowerSchool offers a competitive salary package for Cloud Operations Engineer roles, reflecting industry standards and the value of your expertise. In addition to a strong base salary, benefits typically include:
- Competitive base salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plans (e.g., 401k in the US, PF in India).
- Generous paid time off, including holidays and sick leave.
- Professional development opportunities, including training and certifications in cloud technologies.
- Employee wellness programs.
- A collaborative and supportive work environment focused on innovation.
- Potential for career growth within a growing technology company.
Application Process
Ready to power the future of education with PowerSchool? Here’s how to apply:
- Online Application: Visit the PowerSchool careers portal and search for “Cloud Operations Engineer” or similar positions.
- Detailed Resume/CV: Prepare a comprehensive resume highlighting your experience with cloud platforms (AWS, Azure, GCP), scripting languages (Python, Bash), automation tools (Terraform, Ansible, Kubernetes), monitoring tools (Datadog, Prometheus), and CI/CD pipelines.
- Technical Assessments: You may be required to complete online technical assessments or coding challenges related to cloud concepts, Linux, or scripting.
- Interview Scheduling: Successful candidates will be invited for a series of interviews.
Interview Process
The interview process for a Cloud Operations Engineer at PowerSchool is typically comprehensive, assessing your technical skills and problem-solving abilities:
- HR Screen: An initial call to discuss your background, career aspirations, and cultural fit within PowerSchool’s mission.
- Technical Phone Screen: This round will likely cover foundational cloud concepts, Linux commands, networking basics, and potentially basic scripting questions.
- Onsite/Virtual Technical Interviews (multiple rounds): Expect several in-depth technical rounds focusing on:
- Cloud Platform Expertise: Deep dive into services and best practices for the cloud platform(s) PowerSchool uses (e.g., AWS EC2, S3, RDS, Lambda, VPC, etc.).
- Automation & IaC: Discussion of your experience with Terraform, Ansible, Chef, Puppet, or similar tools, and designing automated workflows.
- Monitoring & Alerting: Questions on setting up monitoring, interpreting metrics, and incident response.
- Troubleshooting Scenarios: Be prepared to walk through common operational issues in a cloud environment and how you would diagnose and resolve them.
- Linux & Networking: Strong grasp of Linux commands, networking fundamentals (TCP/IP, DNS, load balancing).
- Scripting/Programming: Practical questions or challenges in Python, Bash, or another relevant language.
- Behavioral Questions: Assessing your teamwork, communication, ability to handle pressure, and commitment to reliability.
Conclusion
Joining PowerSchool as a Cloud Operations Engineer means contributing to a mission-critical platform that empowers learning and positively impacts millions of lives. If you are a skilled cloud professional eager to optimize, secure, and scale robust cloud environments, this is an exceptional opportunity to make a significant impact. Apply today and help PowerSchool continue to innovate in education technology!
