Introduction
RSM US LLP, a leading provider of audit, tax, and consulting services to the middle market, is seeking an IT Support Analyst 1 to join their team in Hyderabad, Telangana. This entry-level position is ideal for individuals passionate about technology and eager to provide first-level technical support across various applications and systems. If you’re looking to kickstart your career in IT support within a dynamic and inclusive environment, RSM offers a platform to grow and thrive.SimplyHired+3Built In+3Hirebase+3
Roles and Responsibilities
As an IT Support Analyst 1 at RSM, your responsibilities will include:
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Providing technical support via phone to customers for technologies including computers, mobility, voice, network connectivity, and various software applications.
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Documenting all completed work into appropriate call-tracking and incident management systems.
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Utilizing and contributing to the knowledge base, promoting its use among internal and external customers.
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Ensuring accurate escalation of incidents requiring resolution by other IT groups beyond the Service Desk.
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Assisting in the onboarding and training of new employees.seekeras.com+2Joblum+2Built In+2seekeras.com+2Built In+2Joblum+2Joblum+2seekeras.com+2Built In+2
Salary and Benefits
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Salary Range: ₹6.6 Lakhs to ₹10 Lakhs per annum, depending on experience and qualifications.
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Benefits:
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Competitive compensation package.
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Flexible scheduling to balance personal and professional commitments.
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Opportunities for professional growth within a global network.
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Inclusive and supportive work culture.AmbitionBoxHirebaseBuilt In
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Application Process
To apply for the IT Support Analyst 1 position at RSM:
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Visit the Official Careers Page: Access the RSM US Careers Portal and search for “IT Support Analyst 1” positions in Hyderabad.
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Review Job Descriptions: Ensure your qualifications align with the job requirements.
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Prepare Your Application: Update your resume to highlight relevant experience and skills.
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Submit Your Application: Follow the application instructions provided on the job listing page.WayUp+8RSM US+8Built In+8
Interview Process
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Initial Screening: HR will review your application and may conduct a preliminary phone interview.
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Technical Assessment: You may be required to complete an assessment to evaluate your technical skills.
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Technical Interview: A deeper discussion focusing on your technical knowledge and problem-solving abilities.
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Final Interview: An interview with senior team members to assess your fit within the team and organization.
Conclusion
Embarking on a career as an IT Support Analyst at RSM offers a unique opportunity to work within a global network, providing critical support to various technological platforms. With a commitment to professional development and an inclusive work environment, RSM is the ideal place to launch and grow your IT career. If you’re ready to take the next step, apply today and become a part of RSM’s dynamic team.
