Introduction
Are you a skilled IT professional passionate about ensuring the seamless operation of critical IT systems and networks? Wipro, a globally recognized leader in information technology, consulting, and business process services, is actively seeking talented individuals for various roles within its IT Infrastructure Management (ITIM) division. This is an excellent opportunity to join a robust team responsible for designing, building, and maintaining the backbone of digital operations for clients worldwide. If you thrive on optimizing performance, ensuring high availability, and leveraging cutting-edge infrastructure technologies, Wipro offers a dynamic career path.
Roles and Responsibilities
Roles within IT Infrastructure Management at Wipro can vary widely, encompassing areas like Network Operations, Server Administration, Cloud Operations, Database Administration, and Service Desk. Common responsibilities include:
- Monitoring and maintaining the health, performance, and security of IT infrastructure components (servers, networks, storage, databases, cloud resources).
- Proactively identifying and resolving infrastructure issues to prevent downtime and ensure business continuity.
- Implementing and managing infrastructure solutions, including configuration, patching, and upgrades.
- Participating in incident management, problem management, and change management processes.
- Ensuring adherence to ITIL best practices and service level agreements (SLAs).
- Collaborating with cross-functional teams, including application development and security teams.
- Automating routine operational tasks and contributing to infrastructure as code initiatives.
- Documenting system configurations, operational procedures, and troubleshooting guides.
- Providing technical support and expertise to resolve user or system issues.
Salary and Benefits
Wipro offers a competitive salary and benefits package for IT Infrastructure Management professionals, aligned with industry standards for a leading IT services company in India. This typically includes:
- Competitive base salary commensurate with experience and role level.
- Performance-linked incentives or bonuses.
- Comprehensive health, life, and accident insurance coverage.
- Provident Fund (PF) and Employee State Insurance (ESI) as per Indian regulations.
- Gratuity benefits.
- Opportunities for professional development, including certifications in relevant technologies (e.g., Cloud certifications, ITIL, networking, OS).
- Access to Wipro’s extensive training and learning platforms.
- A stimulating work environment with exposure to diverse technologies and global clients.
- Employee assistance programs and wellness initiatives.
- Transportation facilities (depending on location and shift, if applicable).
Application Process
Ready to join Wipro’s ITIM team? Here’s how to apply:
- Online Application: Visit the Wipro careers website and search for “IT Infrastructure Management,” “Network Engineer,” “System Administrator,” “Cloud Operations,” or similar relevant keywords.
- Tailored Resume/CV: Prepare a detailed resume highlighting your experience with operating systems (Linux, Windows), networking (CCNA, CCNP concepts), virtualization (VMware, Hyper-V), cloud platforms (AWS, Azure, GCP), databases, and any relevant certifications or projects.
- Technical Assessments (if applicable): You may be asked to complete online assessments testing your aptitude, logical reasoning, and foundational technical knowledge related to IT infrastructure.
- Interview Scheduling: Shortlisted candidates will be invited for interview rounds.
Interview Process
The interview process for IT Infrastructure Management roles at Wipro typically involves multiple rounds designed to assess your technical expertise, problem-solving skills, and cultural fit:
- HR Round: An initial discussion about your background, career aspirations, and cultural fit with Wipro. Expect questions on your communication skills, teamwork, and willingness to work in shifts (if applicable).
- Technical Round(s): These rounds will delve deep into your technical knowledge. Be prepared for questions on:
- Operating Systems: Linux commands, Windows server administration, troubleshooting OS issues.
- Networking: TCP/IP, DNS, DHCP, routing, switching, firewalls, network protocols.
- Cloud Concepts: IaaS, PaaS, SaaS, basic services of major cloud providers (if relevant to the role).
- Virtualization: Concepts of VMs, hypervisors.
- Monitoring Tools: Experience with any monitoring systems.
- Scripting: Basic shell scripting (Bash, PowerShell) may be asked.
- ITIL Framework: Understanding of Incident, Problem, Change Management.
- Managerial Round: This round assesses your practical experience, ability to handle real-world scenarios, leadership potential (for senior roles), and approach to problem-solving and client interaction.
- Client Interview (if applicable): For specific projects, a client-side interview might be conducted.
Conclusion
Joining Wipro in IT Infrastructure Management offers a robust career path in a foundational and ever-evolving area of IT. If you possess a strong technical background, a proactive approach to system stability, and a commitment to operational excellence, Wipro provides a global platform to grow your expertise and contribute to mission-critical operations. Apply today and build the digital backbone of tomorrow!
